Streamline Your Operations with World-Class BPO Services
+201002145400
Our BPO solutions are designed to take the weight of repetitive, time-consuming tasks off your shoulders. From data entry to multi-channel customer support, we ensure accuracy, speed, and scalability—freeing up your internal teams to focus on what truly matters. With trained professionals, secure infrastructure, and a deep commitment to excellence, we operate as a seamless extension of your business.
Let Contacts Plus Spike handle your non-core functions with precision and care—so you can focus on growth, innovation, and customer satisfaction.
Service | What We Do | Value to You |
|---|---|---|
Data Entry & Management | Accurate entry, cleaning, and categorization of large datasets. | Reliable data for decision-making and compliance. |
Back-Office Operations | Manage tasks like invoicing, documentation, and admin workflows. | Reduce overhead and improve turnaround times. |
Content Moderation | Monitor and manage user-generated content across platforms. | Maintain brand integrity and community safety. |
E-commerce Support | Order tracking, inventory updates, return handling, and logistics support. | Boost CX and reduce cart abandonment. |
Multi-Channel Customer Support | Engage customers via phone, email, chat, and social media. | Offer a consistent and responsive brand experience. |
Quality Assurance (QA) | Monitor service delivery and optimize processes using industry benchmarks. | Continuously improve performance and satisfaction. |
Steps:
Needs Analysis – We assess your business processes and goals.
Custom Solution Design – We build a BPO model tailored to your workflows.
Onboarding & Training – Our teams undergo rigorous training on your systems and SOPs.
Secure & Scalable Delivery – We execute with SLA-bound precision and transparency.
Ongoing Optimization – Regular reviews and data-driven improvements.
