At Contacts Plus Spike, we believe that service is not a transaction — it’s a transformation. As Co-Founder and CEO, I bring over three decades of experience across the MENA region in strategic service innovation, talent development, and contact center excellence. My journey has been driven by one core principle: serving with passion.

In today’s fast-paced and dynamic environment, it’s no longer enough to deliver services — we must inspire experiences. That’s why at Contacts Plus Spike, we’re not just building a company; we’re nurturing a culture where performance, quality, and customer-centricity are fused with innovation and human connection.

Our mission is to empower organizations through tailor-made solutions that elevate customer interactions, optimize talent, and establish world-class service standards. Whether through advanced contact center strategies, impactful training, or digital transformation initiatives, we are here to transform how service is delivered in the Arab world — with purpose, precision, and passion.

To every partner, client, and team member: thank you for joining us in this journey. The future of service is now — and together, we’re leading it.