When a Startup’s Tech Stalled Growth—And How the Right Stack Fixed It
Lead for Decision-Makers (COOs · CX Directors · Founders): At CP Spike, we’ve seen what happens when you lead operations and customer experience—but your technology base can’t keep pace. One fintech scaled fast, only to see dropped calls, 30-minute wait times, and brand trust slip—all because their contact-centre stack wasn’t built for growth. A Story […]